What we do.
MediaPower's inbound services brings a decade of direct response
experience to the table. Our huge database, comprehensive sales
approach and world-class sales staff will help catapult your product
campaign to the national stage.
Value Added Services.
The MediaPower difference is about hands-on service.
Our business begins and ends with it. Our commitment to it has
rewarded us with a long, successful history in direct response.
We know that your pleasure is our success.
Training: Each new Telemarketing Sales Rep (TSR) attends an intensive
30-day training course where they are taught basic sales skills,
listening and technological skills. Both new and
current TSRs are thoroughly trained on your product. After the intense
training sessions, you’ll be assured that your products will
be represented in a professional and knowledgeable manner.
Account
Management: Our Client Relationship team is dedicated to your success.
They manage your account, gaining a better understanding of your
campaigns and products. This allows them to analyze the challenges
and obstacles you will face quickly, with a higher success rate.
Our Client Team offers you proactive consultation and suggestions
to improve your sales.
Script Writing: MediaPower also retains a
full-time executive scriptwriter working to create the most effective
script possible for your product. Our scriptwriter works closely
with our clients to deliver a script that will maximize your profits.
Once the campaign has launched, we continually revise the script
through agent feedback, review of recordings and detailed call disposition
reporting. These revisions will push the conversion rates and your
profits higher.
Quality Assurance: Responding to customer needs
is at the heart of any successful campaign. Listening to your
customers is critical to MediaPower and our clients. That’s
why we have a dedicated Quality Assurance department who monitor
over 100 phone calls daily. This information about your customer’s
needs is invaluable. We can adjust the creative, media buying
and sales approach to put more dollars in your pocket.
Feedback: We understand the importance of getting quick feedback on your
inbound campaign. We provide you with daily and weekly profitability
reports as well as phone call audio files on demand.
Market Research: Our market research department conducts surveys customized to your
campaign. Our market research team will talk directly to your
customers, gleaning insights beyond mere statistics. Market Research
will directly impact your bottom line in a way no automated report
could.
Results: At MediaPower, our comprehensive
approach will make the most of each call and media dollar. We’ll
provide daily profitability and media reports. This reporting
combined with our market research team gives you the tools for
national success.
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